Description
Product Code : XKC_KIT_SP_34
- Dimensions (Inch) : Condiment Bowls: 1.5”h x 3.6” | Serving Platter: 12”w x 16”l x .75”h;
- Material : Wood, Marble.
Availability: Available
Product Code : XKC_KIT_SP_34
We at Katkaria Creations strive to be more than just an online store, we try to improve your experience in discovering Products, handcrafted by Karigars of India and keep our customers inrested by introducing new products designed by us and curated by our karigars.Delivery of our products plays a cruical role as we want our customers to recieve he products in their best condition.
Delivery Time: Since all of our product are handmade and detail oriented, it takes atleast 1-2 weeks to get the product delivered at your doorstep.
Cleaning Technique: We highly recomment wipping off the products with a soft cotton cloth. Avoiding use of a damp cloth is avoided as the products are made from natural material and excess moisture can lead to damaging of the product.
Usage os chemical based cleaners is not adviced as this might lead to damaging the polish coat of the product done by organic varnishes.
Scratches, burns, residue and any other surface damage can be taken off with a fine-grit sandpaper. Apply coconut oil or olive oil on the surface after sanding.
For any questions or clarifications relating to the product, feel free to contact our Customer Support on care@katkariacreations.com
Accessories shown in the photograph are meant for representation purposes only, and are not part of the actual product. All of our products are handcrafted by our talented Karigars with extreme precision andcare. Given its handmade and hand-finished nature, variations in the wood, glass, teracotta, eco-mix or metal work are to be expected and celebrated. Each item is unique and no two are exactly alike
Please check the dimensions of your entrance/door to your premise before buying, so that there is no problem in getting the product inside at the time of delivery. In such a situation, we will not be able to accept return or cancellation requests. Certain items require no assembly and can be used as-is. For this, please check the item details.
Our delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at support@katkariacreations.com. Damage & defect will be assessed in 72 hours’, and a solution will be provided. If in the opinion of our team, the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate by Fabuliv, to address the issue.
Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team, so that they can be arranged to be delivered to you as soon as possible.
These special-order items are made to your individual specifications; therefore, we cannot accept returns or exchanges. We require a 50% deposit for all Additional Color, Additional Frame and Custom order merchandise. Once you place your order for Additional Color, Additional Frame or Custom merchandise, you have 72 hours to change or cancel. After 72 hours, your 50% deposit is nonrefundable. The 72-hour time frame begins as soon as you place your order and confirm your fabric selection in a store or online. For Personalization orders, the full amount is required at time of purchase; personalized items cannot be returned, exchanged or canceled at any time and are nonrefundable.
This product comes with a 2-year warranty which covers manufacturing defects, inherent termite and borer issues.
Small cuts, scratches or damage during the cleaning process Damaged caused by the incorrect installation of a product Cracks during the random displacement Product kept in contact to direct sunlight and water, resulting in decaying of wood
With time solid woods are encountered by minor cracks, called as checks, which are not included in faults and warranty as these checks do not hamper the life of a product.
As per the industry standards, unevenness up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there is not a warranty.
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